Shipping policy

We currently ship across the United Arab Emirates.

All orders are delivered through our logistics partner Quiqup, ensuring fast and reliable delivery across the UAE.

Delivery Time

• Standard delivery typically takes 1–2 business days after order confirmation.
  
  

• Orders placed on weekends or public holidays will be processed on the next working day.
  
  

Express Delivery (4-Hour Option)
For customers who need their order sooner, we offer a 4-hour express delivery option within select areas. This service carries an additional delivery fee, which will be visible at checkout.

Shipping Fee

• Shipping fees are calculated at checkout based on your delivery location.
  
  

• From time to time, Floco may offer free shipping promotions.
  
  

Order Tracking
Once your order has been dispatched, you will receive a tracking link via SMS or email from Quiqup so you can follow your delivery in real time.

Delivery Attempts
Please ensure someone is available to receive the order at the provided address. If delivery fails after multiple attempts, the order may be returned to us.

If you need to update your delivery address or timing, please contact us as soon as possible after placing your order.